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Consumer rights
Buying in the EU
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Alternative Dispute Resolution
European Small Claims Procedure
Letter templates
About ECC
Who we are
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Our EU network
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News
1st Dec 2025
ECC Ireland recovered more than €200,000 for consumers in 2024
21st Nov 2025
What are my rights this Black Friday?
4th Nov 2025
ECC Network celebrates 20 years of protecting consumers
30th Oct 2025
Faulty product? Here’s what your rights are in the EU
30th Sep 2025
Travelling abroad? What to do when your luggage gets delayed
29th Aug 2025
Lost deposits, unfulfilled bookings, maxed out credit cards : avoid costly car hire mistakes
31st Jul 2025
Wish We Weren’t Here: How to solve accommodation and package holiday problems
30th Jun 2025
Flight FAQs: Get answers to your air travel consumer rights questions
9th May 2025
Car hire in Europe – help and advice for a smooth journey
17th Apr 2025
Weekend breaks: Top tips and consumer rights for travellers
14th Mar 2025
World Consumer Rights Day 2025 – Keeping your data safe
14th Feb 2025
Safer Internet Day – Protecting Yourself Online
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