European Consumer
Centre Ireland
Advice to Irish consumers on their rights in the European Union and assistance with
cross-border complaints
Learn about your consumer rights in the European Union
Who We Are
We are a member of the European Consumer Centre Network, which offers consumers across the European Union advice on their rights when shopping and travelling in another EU and EEA country.
Latest News
European Parliament finds consumer rights need to be reinforced after the COVID-19 experience
The European Parliament has recently published its latest research briefing on Reimbursement and compensation in case of transport cancellation or delay: rights and their enforcement
European Consumer Centre Ireland – Annual Report 2020
P R E S S R E L E A S E 07 SEPTEMBER 2021 On 7 September 2021, the European Consumer Centre (ECC)
European Commission revises EU consumer protection rules on product safety and consumer credit
The European Commission proposes revisions of two sets of EU rules to enhance consumer rights in a world reshaped by digitalisation and the COVID-19 pandemic.
PRESS RELEASE | JUNE 2021 : ECC Ireland launches redesigned website
Dublin, 18 June 2021 – The European Consumer Centre Ireland (ECC Ireland) recently launched their redesigned website at eccireland.ie, a collection of useful consumer rights resources
PRESS RELEASE | JULY 2021: VAT for Cross-Border E-Commerce; COVID-19 : Flight Cancellations and Refunds – One Year On
Dublin , 1 July 2021 – The European Consumer Centre Ireland brings to the attention of the Irish public the following updates from the European Commission
