European Consumer
Centre Ireland
Advice to Irish consumers on their rights in the European Union and assistance with
cross-border complaints
Learn about your consumer rights in the European Union
Who We Are
We are a member of the European Consumer Centre Network, which offers consumers across the European Union advice on their rights when shopping and travelling in another EU and EEA country.
Latest News
European Commission revises EU consumer protection rules on product safety and consumer credit
The European Commission proposes revisions of two sets of EU rules to enhance consumer rights in a world reshaped by digitalisation and the COVID-19 pandemic.
PRESS RELEASE | JUNE 2021 : ECC Ireland launches redesigned website
Dublin, 18 June 2021 – The European Consumer Centre Ireland (ECC Ireland) recently launched their redesigned website at eccireland.ie, a collection of useful consumer rights resources
PRESS RELEASE | JULY 2021: VAT for Cross-Border E-Commerce; COVID-19 : Flight Cancellations and Refunds – One Year On
Dublin , 1 July 2021 – The European Consumer Centre Ireland brings to the attention of the Irish public the following updates from the European Commission
COVID-19 Flight Cancellations and Refunds – One Year On
One year after the emergence of the COVID-19 pandemic and its severe impact on the aviation industry and air passengers’ consumer rights, the European Court
VAT for Cross-Border E-Commerce Transactions Change on 1 July 2021
The European Commission has announced on 28 June 2021 that e-commerce taxation rules will change for cross-border EU e-commerce. The new VAT rules for online shopping enter into force
