European Consumer
Centre Ireland
Advice to Irish consumers on their rights in the European Union and assistance with
cross-border complaints
Learn about your consumer rights in the European Union
Who We Are
We are a member of the European Consumer Centre Network, which offers consumers across the European Union advice on their rights when shopping and travelling in another EU and EEA country.
Latest News
#YourEUright: Basic Consumer Rights in the European Union
As an EU consumer, you have rights to protect you online, offline and across EU borders. 14 Days Return When you shop online, for
Black Friday 2021: A Black Day for the Environment?
Black Friday, which this year takes place on Friday 26 November, marks the start of the Christmas shopping season across Europe. For both traditional and
The 3 Rs of Shopping in the Black Friday/Cyber Monday Sales 2021: Research, Rights, Redress
With Ireland in its second COVID-19 year, many Irish consumers will try to get most of their shopping online and well ahead of the end of December. Black Friday
European Commission pulls the plug on e-waste with common charger for electronic devices
The European Commission takes an important step against e-waste and consumer inconvenience, caused by incompatible chargers for electronic devices by putting forward legislation to establish
New Era in EU Product Safety Consumer Rights
This summer the European Commission began work on revising EU product safety rules in order to enhance consumer rights in a world reshaped by digitalisation
