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European Consumer Centre Ireland
  • Home
  • Consumer rights
    • Buying in the EU
    • Travelling in the EU
  • Take action
    • Contact the business
    • Alternative Dispute Resolution
    • European Small Claims Procedure
  • Letter templates
  • About ECC
    • Who we are
    • How we can help
    • Our EU network
    • Press and information
    • News
  • Contact us

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Side-view of a young woman with dark hair in a bun wearing a striped T-shirt holding a cardboard box with a surprised expression.
Buying in the EU

Delivery

Have you bought something from another EU country and the delivery is late, or worse, you haven't received your purchase at all? This section will advise you on what to do next.

In this section

  • Late delivery
  • Non-delivery

About ECC

  • Who we are
  • How we can help
  • Our EU network
  • Press and information
  • News

Copyright 2025 The European Consumer Centre Ireland.

The Competition and Consumer Protection Commission (CCPC) is the body designated to host the European Consumer Centre in Ireland.

ECC Ireland is co-funded by the European Commission and the Department of Enterprise, Trade and Employment.

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