The European Consumer Centre (ECC) Ireland is a member of the European Consumer Centre Network (ECC-Net), which offers consumers across the European Union advice on their consumer
We recently said goodbye to our outstanding CEO and Managing Director of ECC Ireland, Dr Cyril Sullivan, as he takes on a new role heading the ISPCA. We
On the 28th of May 2022, new rules on consumer rights apply in the European Union as Directive (EU) 2019/2161, the Better enforcement and modernisation Directive
Europe Day held on 9 May every year celebrates peace and unity in Europe. The date marks the anniversary of the historic ‘Schuman Declaration‘ of May
Where do Irish consumers shop online? In 2021, the purchase power of Irish consumers was the second-highest in the EU (Eurostat), when an overwhelming
World Consumer Rights Day takes place every year on the 15th of March. It is a global awareness-raising initiative where consumer rights organisations highlight the
Love is in the air online in February – from engraved jewellery to designer bags and experience gifts, the Valentine’s Day industry is growing every
What to do when a flight is cancelled? How can you avoid being overcharged for car rental? Where to get help when your online
As an EU consumer, you have rights to protect you online, offline and across EU borders. 14 Days Return When you shop online, for
Black Friday, which this year takes place on Friday 26 November, marks the start of the Christmas shopping season across Europe. For both traditional and
5 July 2022 Brussels Digital Services Package: Commission welcomes the adoption by the European Parliament of the EU’s new rulebook for digital services “The
4 July 2022 “The European Commission and national consumer protection authorities published the results of an EU-wide website screening (“sweep”) of websites brokering car rentals. Under
Travel is back with a vengeance this summer. But so are cancellations. Many Irish consumers will travel for a sun holiday abroad this summer – it
Based on the original article published by the European Consumer Centres Network here. They can be cheap and stylish, and they may look authentic.
Risks associated with counterfeit products Within the European Union, Regulation No. 3295/94 sets out the measures prohibiting the release for free circulation, export, re-export or
The Consumer Market Monitoring Survey (MMS) assesses the performance of a range of product and service markets across the European Union, Iceland, Norway and the
