Air Travel

Passenger Rights

If you depart from an EU airport or arrive in the EU flying with an air carrier based in the EU, Iceland, Norway or Switzerland, your air passenger consumer rights and entitlements under EU law cover these situations: flights cancelled or delayeddenied boardingoverbooking, downgrading, missing a connecting flight or having your luggage lost, damaged or delayedRegulation (EC) 261/2004 establishing common rules on compensation and assistance reagulates each of these disrupted flight situations.