Air Travel

Passenger Rights

If you depart from an EU airport or arrive in the EU on an airline based in the EU, UK, Iceland, Norway or Switzerland, and your air journey is disrupted, you have significant rights and entitlements under EU law, which covers situations where your flight is cancelled/delayed/overbooked or you are denied boarding, are downgradedyou missed a connecting flight or your luggage is lost/ damaged/delayed.

One of the most important pieces of EU air travel rights legislation is Regulation (EC) 261/2004, which established rules for these rights below.