Delayed Flights

Passenger Rights

If you depart from an EU airport or arrive in the EU flying with an air carrier based in the EU, Iceland, Norway or Switzerland, your air passenger consumer rights and entitlements under EU law cover these situations: flights cancelled or delayeddenied boardingoverbooking, downgrading, missing a connecting flight or having your luggage lost, damaged or delayedRegulation (EC) 261/2004 establishing common rules on compensation and assistance reagulates each of these disrupted flight situations. 

Delayed Flights

If your flight is delayed, the following EU air travel consumer rights apply:

If you experienced a delay of more than 2 hours at departure or your arrival at your final destination is significantly delayed, the airline must notify you in writing of the rules for compensation and assistance.