Right to Repair Position Paper published

The European Commission has put forward a new proposal aimed at making it easier for consumers to have broken products repaired rather than replaced. This position paper lists ECC-Net’s recommendations on what should be included in the future Directive. The paper also identifies actions already taken across the EU to encourage the repair of consumer goods

 

Read the Position Paper

 

 

World Tourism Day: EU flight cases 2023

In 2023, there have already been more flight disruptions, delays and cancellations than in 2022; mainly caused by understaffing, strikes and technical issues. This article explains how the ECC Network keeps consumers informed about your rights when travelling by plane and helps you to resolve disputes relating to air travel within the EU.

Read about the flight issues in 2023

 

Geo-blocking still an area of concern

The EU Geo-blocking Regulation raised consumers’ expectations that they would finally be able to access goods and services at better prices throughout the EU. Read ECC-Net’s view as to what extent these expectations have been met.