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As we celebrate World Consumer Rights Day, catch up on the ECC-Net’s five top tips for buying online.

Read ECC-Net’s five top tips for online shopping

As the European Single Market celebrates 30 years, the ECC Network remains dedicated to ensuring consumers can avail of all opportunities that the Single Market has to offer. This feature explains how the ECC-Net supports a well-functioning European Single Market and helps consumers to engage in cross-border transactions with increasing confidence.

Read how the ECC-Net supports the European Single Market

As we now live in a globalised and digitised world, much has changed in the 50 years since the European Union established five core consumer rights which formed the foundation for all EU consumer polices and rules. To celebrate this milestone you can read this EU-published magazine that also features stories of consumers that turned to the ECC’s Network for help in peculiar situations….

This factsheet summarises the activities of the European Consumer Centres Network in 2022. The infographic shows how our legal experts helped more than 118,000 European consumers and recovered nearly €10 million in settlements. It includes consumer stories, expert statements, key concerns and a list of national campaigns.

The EU marks 50 years of protecting and empowering European citizens through EU consumer rights. Hear from those who helped shape the EU’s consumer policy, those who are feeling its effects today and find out what’s top of the agenda for the next few years.

This paper outlines ECC-Net’s input on the digitalisation of consumer markets for the Consumer Policy Advisory Group (CPAG) Fitness Check of EU consumer law on digital fairness. The content of this publication is based on ECC-Net’s experiences as a pan-European network that offers cross-border consumer advice and assistance.