Sitemap
Know Your Rights
Air Travel
Package Holidays
Timeshare and Holiday Clubs
Mobile Roaming
Buying Goods and Services
Shopping Online
Buying a Car
Car Rental
Services Directive
Scams
Alternative Dispute Resolution
European Small Claims Procedure
FAQ
Case Studies

Link to EU Commission Representation in Ireland - opens in new window

ECC Ireland is part of the European Consumer Centre Network and provides advice, information and support on your consumer rights when buying goods and services in another European county.

Our service is free and confidential.

Main Stock Image
Have a Complaint? Click here.Monthly eBulletin - subscribe

RSS news feed
Important Notice: Information in external links is not the responsibility of ECC Ireland.
 
Have you ever had a problem with an item bought online from outside the EU?
Yes, I had to pay additional taxes and charges
Yes, I received faulty goods and received no assistance
Yes, the website looked like it was EU based but it was not
No, i only shop from EU websites
more surveys >>
Air Travel | Package Holidays | Timeshare and Holiday Clubs | Mobile Roaming | Buying Goods and Services | Shopping Online | Buying a Car | Car Rental | Services Directive | Scams | Alternative Dispute Resolution | European Small Claims Procedure | FAQ | Case Studies