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Denied boarding and EU air passenger rights

Okay so you’ve paid a hefty sum for your flight, you’re dying to get on…
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Beware of counterfeit goods online

ECC-Net regularly receives complaints from consumers who, either consciously or not, purchased counterfeit items. Consumers…
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Romance Fraud

Don’t let love blind you to romance fraud, an under-reported scam that not only breaks…
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“Free trial” subscription traps

Beginning of the year is often the time when consumers are signing up to all…
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Consumer warranties and statutory rights

Statutory rights Statutory rights are provided for by legislation (Irish law and EU law as…
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Disreputable electronics sellers in the Canary Islands

ECC Ireland saw a 75% increase in complaints about disreputable electronics sellers in 2014 and…
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Quick tips on car rental

Renting a vehicle is a convenient way of getting around during a trip and enables…
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ECC-Net launches 15th Anniversary Report

The European Consumer Centres Network (ECCNet) operates in all EU Member States as well as…
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